Refund policy
Refund Policy
100-Day Money-Back Guarantee
Your satisfaction matters deeply to us. If you don’t love a Bloom Naturals product, contact us within 100 days of the original purchase date. We’ll make it right with a refund or exchange.
Eligibility
To qualify for our 100-day guarantee:
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Your purchase must have been made directly through bloomnaturals.com.
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You must contact us within 100 days of the original purchase date.
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You must provide your order number or the email address used to place the order.
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Opened or gently used products are eligible.
Products purchased from another retailer must be returned through that retailer according to its return policy.
How to Request a Refund or Exchange
Email support@bloomnaturals.com or chat with us on our website with:
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Your order number
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The product or products involved
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Whether you prefer a refund or an exchange
Please do not mail anything back before contacting us. We’ll review your request and provide the next steps. If we require a product to be returned, Bloom Naturals will provide a prepaid return label.
Refund Amounts
Approved refunds include the full amount actually paid for the eligible product, after any discounts, plus applicable sales tax.
Discount codes, coupons, and promotional values have no cash value and cannot be refunded. Original shipping charges are non-refundable unless your order arrived damaged, incorrect, or incomplete.
Refunds are issued to the original payment method. We generally process approved refunds within five business days, although your bank or payment provider may need additional time to post the funds to your account.
Exchanges
If you prefer an exchange, we’ll help you select an appropriate replacement. Exchanges are subject to product availability.
Damaged, Incorrect, or Missing Items
If your order arrives damaged, incorrect, or incomplete, contact us as soon as possible at support@bloomnaturals.com or chat with us on our website. We’ll arrange a replacement or refund at no additional cost to you. We may request photographs so we can document and resolve the problem.
Subscriptions
Canceling a subscription stops future eligible shipments but does not automatically refund an order that has already been processed or shipped. Individual subscription orders may still qualify under this 100-day guarantee.
Fair Use
Our guarantee is designed to let customers try Bloom Naturals products with confidence. We reserve the right to decline requests involving suspected fraud, abuse, or purchases that do not meet the terms of this policy.
This policy does not limit any rights available to you under applicable law.
Questions?
Email us at support@bloomnaturals.com or chat with us on our website. We’re happy to help and will always do our best to take care of you.